基於「永續服務」精神，專為客戶創建「遠雄數位服務平台」，提供售後到交屋整合一條龍環境服務，客戶可利用手機 APP 查詢購買建案之工程進度、繳款入帳狀況。多元豐富專屬權限為您E化便利生活與相關購買流程。
數位化服務理念
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以人為本 數位化的客戶服務
遠雄建設「以人為本」的售後服務政策：
- 遵循法令、注重消費者權益
- 依法履約、按圖施工、長效保固
- 從消費者角度思考，規劃設計符合人性化住宅
- 客戶回饋意見列入規劃設計檢討
數位化的透明服務流程
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建案通知
繳款、客變、驗屋、對保、交屋通知與資訊
工程進度
建案工程進度照片查詢
圖面下載
房屋相關設計圖面下載
繳款紀錄
已繳款項資訊查詢
意見反應
問題諮詢、建議回饋
服務窗口
查詢專屬服務人員
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建案通知
繳款、客變、驗屋、對保、交屋通知與資訊
工程進度
建案工程進度照片查詢
圖面下載
房屋相關設計圖面下載
繳款紀錄
已繳款項資訊查詢
意見反應
問題諮詢、建議回饋
服務窗口
查詢專屬服務人員
數位平台客戶服務
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遠雄智生活開通
與社區管理領導品牌智生活合作，為住戶開通專屬服務頁面
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社區公告
社區經營公告佈達；建商防颱、地震及春安提醒公告、最近活動通知
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廠商資訊
查詢專有戶及公設原廠供應商資訊
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售後服務
住宅修繕線上報修
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生活服務
郵務通知、公設預約、瓦斯登記、管理費收繳等
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社區雲與圖書雲
免費提供住戶數千冊雲端虛擬圖書服務
遠雄智生活開通
與社區管理領導品牌智生活合作，為住戶開通專屬服務頁面
社區公告
社區經營公告佈達；建商防颱、地震及春安提醒公告、最近活動通知
廠商資訊
查詢專有戶及公設原廠供應商資訊
售後服務
住宅修繕線上報修
生活服務
郵務通知、公設預約、瓦斯登記、管理費收繳等
社區雲與圖書雲
免費提供住戶數千冊雲端虛擬圖書服務
